Moveworks AI Assistant Failures

Incident Report for Moveworks EU

Resolved

We're pleased to confirm that the AI Assistant in the EU region has been fully restored. Earlier today, some customers may have experienced issues where the AI Assistant was not responding to queries. Our team quickly identified and resolved the problem, and the AI Assistant is now fully operational. We sincerely apologize for any inconvenience this disruption may have caused.

Impacted Regions: EU
Duration: 11:00 PM PST - 12:45 AM PST

Posted Jul 29, 2025 - 08:00 UTC

This incident affected: Moveworks AI Assistant.