Resolved -
This incident has been resolved.
Aug 12, 14:39 UTC
Identified -
Permissions ingestion has been failing for Unily connectors. This is due to Unily deprecating their Permissions API, we are working with them to find a way forward. We will keep you posted on the progress. Until then, the newly added or updated permissions won't be ingested.
We sincerely apologise for the inconvenience caused.
Jun 23, 09:21 UTC
Resolved -
This incident has been resolved.
Aug 10, 17:35 UTC
Monitoring -
The fix has been implemented, the site is loading fine now, and we are continuing to monitor it.
Aug 10, 12:53 UTC
Investigating -
Our documentation site is currently down; we are working with the vendor to get it back up and running. We sincerely apologise for the inconvenience in the meantime.
Aug 10, 12:47 UTC
Resolved -
We identified an issue with CSAT surveys not going out for the mentioned week. We identified the issue and have fixed it; subsequent CSAT's should run as usual.
We sincerely apologise for the inconvenience caused.
Aug 3, 17:00 UTC